Marianville · Grade 11 ICT
Unit 5 · Addressing, Internet and Cloud · Chapter 21

Email and Effective Search

Week 7 · Day 3 · Benchmark 11.4.1.7 Explain Internet services, protocols and web basics
Essential question

How do I use email and search professionally?

Learning objectives
  • Compose a professional email
  • Use advanced search operators
  • Judge the quality of a source

Overview

Email is still how the world's institutions communicate — banks, universities, government. And most homework starts with a search. Doing both well is a life skill, not just an ICT one.

A good email

Clear subject line, polite greeting, one topic per email, short paragraphs, a specific request or question, a professional sign-off with your full name and school. Attach files with sensible names.

Advanced search

Use quotes for exact phrases ("cyber crime code act 2016"). Use site: to search one site (site:education.gov.pg). Use filetype:pdf to find PDFs. Use minus to exclude terms (piracy -software). Combine them.

Judging a source

Ask: Who wrote it? When? Why? Is it a .gov, .edu, a known news brand — or a random blog? Cross-check with at least one other source before quoting it.

Activity

Practise Both

  1. Compose a professional email to your ICT teacher requesting an extension. Include all six parts (subject, greeting, body, request, sign-off, attachment).
  2. Use advanced search to find one government PDF about ICT policy in PNG. Note the operators you used.
Review questions
  1. What does site:example.com do in a search?
    Reveal answer

    Restricts results to pages on that site.

  2. Name three parts of a professional email.
    Reveal answer

    Subject, greeting, body, sign-off, attachment (any three).

  3. Give one sign of a credible source.
    Reveal answer

    Named author, clear date, reputable domain (any one).

Take it home

Write a template email you could reuse for teacher communications and keep it in your drafts.

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